Port of Houston Veterans

Texas Global Services Delivers

We are veterans at moving freight through the Port of Houston, from containers to heavy equipment. Our team handles customs clearance, port coordination, and delivery from start to finish. Requirements, delays, storage — we have you covered. If your cargo is coming through the Port of Houston, Texas Global Services delivers.

What to expect when your freight arrives at the port?

FCL – Full Container Load

• You will receive an arrival notice from the carrier 5 days prior to arrival. Check your email throughout the shipping process.
• Once the vessel arrives, we will clear your shipment with customs and obtain a release for your cargo.
• After the vessel docks it takes 48 hours for the vessel to unload before the container becomes available
• As soon as available, we send a truck with a delivery order to the port for container drayage (delivering your container).

LCL – Less Than Container Load

• You will receive an arrival notice from the carrier 5 days prior to arrival. Check your email throughout the shipping process.
• Once it arrives, we will clear your shipment with customs and obtain a release for your cargo.
• After the vessel docks, your LCL Shipment is transferred to World Trade Distribution for stripping of the container.  (can take a week or longer to be available for pickup.
• As soon as this process is complete (week or longer), the cargo will be available and a truck with delivery order will be sent. 

Port of Houston Questions

Answered by Diana Stinson

1. Can I pick my stuff up from the port? 

I have been asked this many times and unfortunately, the answer is no. You must be in the Lynx system as a registered driver. You must have a TWIC card, Transportation Worker Identification Card. And on top of that, you must have a valid dock receipt / pickup order. And we are not finished, PPE must be worn and vehicle registered with proper insurance.  

2. Can I truck my container and what is drayage?

Good question, I tell people all the time this is just container trucking to and from the port. You can truck a container if  you have an Intermodal Chassis and a way to load. Although, you may not truck it to the port. 

3. How do I track my container?

Very important question, I can tell you the Port of Houston uses the Lynx Customer Portal for tracking information concerning status and dates. 

4. My cargo has arrived, when will it be delivered?

I tell everyone the same. A full container load will be available 48 hours after arrival. LCL Shipments can take up to 7 days before the container is unloaded and cargo is available for delivery.

5. How do I do business with the Port of Houston?

Yes, I love this question. You want to find and participate in the Small Business Program by registering on Workday.

6. What if my container gets flagged for inspection?

I am sorry this has happened to you. I dislike telling people this as it costs them time and money. You will be notified about the inspection when the ship arrives. The inspection can take anywhere from 3 days to 60 days depending on type of inspection. There’s document inspection, visual inspection and unload cargo inspection. This will also determine the cost of the inspection. If that wasn’t enough, there’s 5 free days of storage after arrives. After that, per diem and storage will be charged until cleared and picked up. There will be storage from both, the carrier and World Trade Distribution at an estimated rate of $10 to $20 per cbm (cubic meter).

Bayport Container Terminal – Port of Houston